Refund Policy

In case of unforeseen issues or if the service does not meet expectations, we commit to issuing a refund within 7 days after verifying the issue. Our refund policy is clear and transparent to ensure customer satisfaction.

-Refund Conditions: In case the service does not meet expectations or there is an unexpected issue (such as a technical problem with the vehicle), customers can request a refund.

-Refund Time: We commit to processing refunds within 7 days after confirming the issue. The refund will be returned via the payment method originally used by the customer.

-No Refund Cases: If the customer violates contract terms, such as causing significant damage to the vehicle or violating rental policies, we reserve the right to refuse a refund.